
Staffing strategies in uncertain times
Muriel Duncan, Editor, Dialogue+
The buzz about attraction
Michael Haywood, President, Haywood Group
Clues to your not-so-secret leadership philosophy
Karen Brill, Learning and Organizational Specialist
The crucial journey from conflict to harmony
Jayne Harvey, Owner and CEO, FCS International
Not just an annual policy ritual
Yoav Bohbot, Executive Director, Terrace Gardens Retirement Residence
Build your company's values into its daily life
Karen Sullivan, Executive VP, People, Chartwell Seniors Housing REIT
Promoting from within
Chris Treftlin, Divisional Manager for Steeves and Rozema Retirement Living
A satisfied staff is an effective staff
Nancy Lefebre, Chief Clinical Executive, Saint Elizabeth Health Care
HEALTH: When Memory Seems to be Fading
Dr. David Tal, geriatric specialist
HEALTH: Active Living
Maria Tan, Older Adult Assistant, Alberta Centre for Active Living
HEALTH: Preventing falls
Muriel Duncan, Editor, Dialogue+
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Hire a sales pro: Who is selling your residence?
Heather Green, Greenhouse Marketing and Communications
Many in the retirement home industry heavily market their residence but participate too little in the actual sales process. Are your marketing people truly skilled in the sales process?
You need to discover prospects' needs then meet those needs.
...read the article.
Loneliness in a crowd
Laurie Johnston, Retirement Life Consultant
Retirement home residents may seem content but do they fit in? How do we ensure that our residents meet people with similar backgrounds and interests so they are able to make real friends and feel a part of our communities?
Using models from other industries there are things you can do to help.
...read the article.
The unholy triangle and other geometric perils
Pat Irwin, ElderCareCanada
Perhaps you've found yourself in the unholy triangle - in which a son or daughter tells you to tell mom or dad that their new home is permanent. There are other gemoetries, as well. Learn more about triangles, recatngles and other geometry to avoid.
...read the article.
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