Environment & Design
Young and Old Alike
The grade fivers came to the Coldstream Meadows Retirement Community in 2001 with misconceptions. Some feared they might get bored sitting around talking to seniors; others hoped to get out of their normal classroom work. They soon found out that going to school in a retirement residence was not boring and had plenty to teach [...]
Industry News & Research
Report: 50 and Over: What’s Next?
The oldest members of the first ‘youth’ generation, the boomers, have spent their lives transforming every aspect of popular culture. That means we all have a vested interest in what they’ll do next. A new report from AARP called, “50 and Over: What’s Next?” takes a closer look at what marketers can learn about this [...]
Management & Leadership
About Difficult Conversations
In speaking with leaders on their most common challenges, I often hear about the need to have conversations with staff that no one wants to have. Some examples of these conversations include: Feedback on poor performance Confronting unacceptable behaviour Challenging a colleague or customer Holding others accountable for their results Sharing an unpopular decision Acknowledging [...]
Marketing & Communications
Comfort Life 2012: Call for Editorial
We are working on the 2012 issue of Comfort Life magazine and we are looking for your input! Our editorial goal for 2012 is to give readers an even deeper sense of the life lived in retirement communities. Seven Pillars of a Fulfilling Retirement We will be building on the seven pillars of a fulfilling [...]
Staffing
Chartwell REIT celebrates staff with a new book
At last year’s BCSLA conference, plenary speaker Stuart Ellis-Myers (“Uniquely Speaking Inc.”) talked about the importance of promoting staff by showing a video of an amazing housekeeper. She was so proud of her work, of having prepared thousands of guest rooms during her career and she was so full of warmth. Even more memorable was [...]
Technology
The Occupancy Challenge (Part 2) – How to Evaluate Reporting Tools for your Retirement Home Community
“What gets measured gets done” – Peter Drucker “An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage” – Jack Welch A key factor critical to the success of any retirement home is management’s ability to generate, retrieve and act upon reliable and timely information. This is especially [...]
Health & Wellness
OACAO Conference: Aging issues for LGBT seniors
Last month Comfort Life was fortunate to be a presenter and exhibitor at the Older Adult Centres’ of Ontario (OACAO) Conference in Ottawa. There were many great presentations to attend and so many wonderful people to meet—what an incredibly welcoming group! One of the presentations that got very good feedback was the one about aging [...]
