Out into your community

Seniors not coming to you? Take your services to the senior. This strategy works with cabbages and corn at farmers’ markets and politicians of all stripes at election time. So why not for retirement residence operators that want to win trust in their own communities? Look at the economic situation to day. A retirement home […]

Retirement Residence Trends for 2011

People love Top 10 lists. I love them myself. An American blog called Senior Housing News just released its Top 10 trends for the industry in the U.S. and I thought it would be interesting to reflect on one or two of their choices from a Canadian perspective. If you don’t pay attention to retirement […]

The Hallmark of Abbotsford is community

It was easy to be moved by Hallmark Retirement Corporation’s presentation on community involvement at last month’s BCSLA conference. The sincerity of owner Stan Hindmarsh and his Abbotsford, B.C. team was evident in what they shared with us including the importance they place on staff well-being, their experiences in Guatemala where residents and staff work […]

Microcasting TV Systems

Get ready for your close-up! Microcasting, broadcasting customized content on a dedicated TV channel within your residence, is an easy-to-use technology that promises to improve resident satisfaction, free staff time and generate revenue. As the Internet makes it possible to deliver content via the web and vendors offer near turn-key solutions that make technical requirements […]

Loneliness in a crowd: facilitating residents’ happiness

My greatest mentor has always been my father, Dick Johnston. He’s 80 this year, residing with my mother in a retirement community in southern Ontario. My dad enjoyed an outstanding career as a consultant in organization development, building three large consultancies in his time. His motto: “Effective management systems are those which enable individuals to […]

Canadian gay retirement community planned for west coast

Five years from now, Dean Malone hopes to be drinking coffee in a terrific restaurant within the upscale gay retirement complex he is planning. That’s how long the chief executive officer of Plum Living expects it will take to convert the files on his desk into a pioneering development that brings together lifestyle, choice and […]

If it’s 12:30, it must be lunch

Time for menu makeovers, dining room ambience, and culinary refinements. Directors of care know; so do most executive directors; corporate decision-makers should know: It’s all about the dining room experience. If the dining room is the heart of the retirement residence, its social and nurture centre, then what happens there three times a day determines […]